Please make your selection carefully before ordering and if you have any questions please call us at 773-616-1661
Refund Policy for Food Photography Sessions
In the case of camera failure, inclement weather, or any other unforeseen incident that prevents us from shooting on a scheduled date a new date will be scheduled or client will be refund of their deposit, if applicable.
No refund will be given under any circumstances if you fail to attend the activity on the day and at the time listed, when the booking was made.
Due to the nature of digital photography and the fact that photographs, once sent, cannot be returned; we have a strict NO REFUNDS POLICY. Once a transaction has been completed (i.e., the buyer selected and paid for the photo and then we sent the buyer the correct photograph) it is then considered non-refundable. If a buyer has selected and purchased an incorrect photo, he/she must notify us, before receiving the “incorrect” photograph.
Refunds will NOT be given due to “not liking a photo”, selecting an incorrect photo after the buyer has already received the photograph, or any other reason. If a mistaken photo is sent to the buyer, as documented on the invoice, we will send the correct photo to the buyer free of charge.
Any questions regarding this Policy please call 773-616-1661.
The session fee is paid in advance to secure your chosen date. It is non-refundable should you cancel, but is transferable to another date in the event you wish to amend your booking with at least 48 hours notice.